■ Integrated Notice

The Company collects and uses personal information necessary for membership registration, travel reservations, customer consultation, and the provision of travel services, and may provide such information to relevant service providers or transfer it overseas when necessary to book, confirm, or provide the applicable services.

This consent form combines the terms for collection and use of personal information and third-party provision and overseas transfer of personal information so that you can review and consent to them in one place. After reviewing the full content, you may provide integrated consent by selecting Agree at the bottom.

■ Key Terms for Collection and Use

A. Personal Information Collected

• Membership and customer identification information: User ID, password, name, nickname, email address, nationality, and mobile phone number
• Optional information: Date of birth and gender
• Passport information: Passport number, passport expiration date, issuing country, and other passport-related information required to provide travel services
• Reservation and travel service information: Reservation details, travel itinerary, number of travelers, flight information, accommodation information, companion information, pickup/drop-off locations, and other information required to provide travel services
• Payment-related information: Payment method, payment status, payment amount, transaction history, and other information generated during payment processing
• Automatically collected information: IP address, cookies, access logs, and service usage records

B. Purpose of Collection and Use

• Customer identification, account management, and review of reservation history
• Travel product reservations, customer inquiries and consultations, and payment/refund processing
• Booking, confirmation, and provision of flights, accommodation, vehicles, guides, restaurants, admission tickets, activity programs, travel insurance, and related services
• Verification of passport information, delivery of notices and service-related information, and handling of customer requests
• Service quality improvement, incident response, dispute resolution, and compliance with applicable legal obligations

C. Retention and Use Period

As a general rule, personal information is destroyed without delay after membership withdrawal or once the purpose of collection and use has been fulfilled. However, where retention is required by applicable law, the information will be securely retained for the period prescribed by such law.

• Records relating to contracts or cancellation of subscriptions: 5 years
• Records relating to payment and the supply of goods or services: 5 years
• Records relating to consumer complaints or dispute resolution: 3 years
• Website visit and access records: Period prescribed by applicable law

D. Right to Refuse Consent and Possible Consequences

You have the right to refuse consent to the collection and use of personal information. However, if you do not consent to the collection and use of required information, membership registration, reservations, contract formation, or use of related services may be restricted. Optional information is not required for membership registration or basic use of our services.

Scope of Passport and Travel Information Collection

Passport information, flight information, and similar data are collected only when necessary to provide the applicable travel product or service, and, where necessary, the specific purpose of collection and scope of use will be separately disclosed.

■ Key Terms for Third-Party Provision

A. Recipients

• Hotels and accommodation providers
• Vehicle and transportation service providers
• Guides and local tour service providers
• Restaurants, tourist attractions, admission ticket providers, and activity program operators
• Airlines, insurers, and payment-related service providers
• Local operators (DMCs), travel partners, and relevant organizations necessary to provide travel services

The actual recipient(s) may vary depending on the reserved product and itinerary. Before providing personal information, the Company will identify the actual recipient(s) through the product detail page, booking confirmation, or a separate notice, and will obtain any consent required by applicable law.

B. Personal Information Provided

• Name, contact information, email address, nationality, date of birth, and gender
• Required passport information such as passport number, passport expiration date, and issuing country
• Flight information, accommodation information, travel itinerary, and companion information
• Information necessary for reservation, payment, and refund processing
• Other minimum information necessary to provide the applicable travel service

C. Purpose of Provision

• Booking, confirmation, and provision of accommodation, vehicles, guides, restaurants, admission tickets, activity programs, and related services
• Booking and confirmation of air and transportation services and enrollment in travel insurance
• Operation of local travel itineraries, payment/refund-related processing, and customer service
• Incident response, customer safety management, and dispute resolution

D. Retention and Use Period

As a general rule, recipients of personal information will destroy the information without delay once the purpose of providing the applicable travel service has been fulfilled. However, where retention is required by applicable law, the information may be retained for the period prescribed by such law.

E. Right to Refuse Consent and Possible Consequences

You have the right to refuse consent to the provision of personal information to third parties. However, if third-party provision is essential to booking, confirming, or providing the applicable travel product, reservations, contract formation, or certain services may be restricted.

■ Key Terms for Overseas Transfer

A. Personal Information Transferred

• Name, contact information, email address, nationality, date of birth, and gender
• Required passport information such as passport number, passport expiration date, and issuing country
• Accommodation schedule, flight information, travel itinerary, and companion information
• Other minimum information necessary to provide local travel services

B. Destination Countries

Countries related to the applicable travel product and itinerary, including China, Japan, Taiwan, Malaysia, the Philippines, Singapore, and Vietnam

If the actual destination country changes or additional countries are added, the applicable country or countries will be specifically disclosed before the transfer of personal information, and will obtain any consent required by applicable law.

C. Timing and Method of Transfer

After a reservation request is received, personal information may be transferred when necessary to book, confirm, or provide the applicable travel service, through a dedicated system, email, electronic transmission, or another secure method necessary for business operations.

D. Overseas Recipients

• Local hotels and accommodation providers
• Local vehicle and transportation service providers
• Local guides and travel operators
• Local restaurants, tourist attractions, and activity program operators
• Local DMCs (ground operators), insurers, and other providers necessary to deliver travel services

The name and contact details of the actual overseas recipient(s) may vary depending on the reserved product and itinerary. Before transferring personal information, the Company will specifically disclose the name and contact details of the actual recipient(s) through the product detail page, booking confirmation, or a separate notice, and will obtain any consent required by applicable law.

E. Purpose of Transfer and Use

• Booking, confirmation, and provision of overseas local travel services
• Provision of accommodation, vehicles, guides, sightseeing, activity programs, and related services
• Operation of local travel itineraries, customer service, emergency response, and customer safety management

F. Retention and Use Period

As a general rule, overseas recipients will destroy the transferred personal information without delay once the purpose of providing the applicable travel service has been fulfilled. However, where retention is required by the laws of the destination country, the information may be retained for the period prescribed by those laws.

G. How to Refuse Overseas Transfer and the Effect of Refusal

You may refuse overseas transfer by selecting “Do Not Agree” in the consent section or by contacting Customer Service. However, if overseas transfer is essential to booking, confirming, or providing the applicable travel product, reservations, contract formation, or certain services may be restricted.

4. Processing of Sensitive and Additional Information

If additional information is required for customer safety and the smooth provision of travel services, such as health considerations, allergies, disability status, pregnancy status, or dietary restrictions, the purpose and scope of its collection and use, third-party provision, and overseas transfer will be separately disclosed, and the information will be processed only after obtaining separate consent where required.

5. Protection and Management of Personal Information

The Company securely manages customers’ personal information in accordance with the Personal Information Protection Act and other applicable laws and regulations, and implements necessary technical and administrative safeguards to prevent loss, theft, leakage, alteration, or damage of personal information.

■ Withdrawal of Consent and Inquiries

You may withdraw your consent to the processing of personal information or make inquiries regarding your personal information.

Please submit requests to withdraw consent or related inquiries through the Customer Service channels or email address below.

■ Contact Information

ROI TRAVEL / ROI Travel Co., Ltd.

Privacy Officer｜LIU CHING TSAI (Representative)

Tel｜02-322-6698

LINE｜ROI259

WeChat｜ROITOUR259

WhatsApp｜+82 10-8455-0259

Kakao｜startist1004

Email｜roitravel@naver.com